HOTLINE: +91-9312444086, TIMING: 10:30 AM - 11:00 PM, MINIMUM ORDER: RS. 500/-

Return/Refund Policy

Return/Refund Policy

With our easy return policy, you can request for a replacement or refund if the quality & hygiene of the food is poor.

 Did you know - We follow a strict quality check, packing and dispatch process -

-  All our products on the site are fresh and handpicked.

-  Before delivery, all products get checked for quality.

-  We try our best effort to deliver your checked fresh products with quality standard maintained.

-  We dispatch all the products in appropriate layers of packing. This is to ensure that the product reaches you safely.

If you are not pleased with the received items, yon delivery of the products, please follow the steps below to return and get the refund –

Email / call us on the same day of delivery and inform us that you want to return the products.

 Email us on order@sushiya.in

 OR

Customer Support: 01126692737

 Refund / Exchange details-

We process the Refunds in 3-4 working days. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.

We request customers to email us the name in which we should issue the Cheque. If in case of bank transfer (NEFT), we request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code.  You can email us all these details on order@sushiya.in

Please note: Our delivery staff will come and collect the order that needs to be returned.

Additional Information

  • All food products should be consumed immediately after receiving.
  • Photos displayed are of products only. Slight variation is possible due to photo resolution quality. 
  • If in case you have any queries or doubts, please call or email us. This will help us serve you better.

Our address:

SUSHIYA IMPEX

BASEMENT

23 NAVJEEVAN VIHAR

NEW DELHI 110017

Phone : +91-93-12444086